Job Details
Position: Senior Manager, Social Innovation Lab
No of Vacancy: N/A
Job Description/Responsibilities:
We envision a world free from all forms of exploitation and discrimination where everyone has the opportunity to realise their potential. Over the last 45 years we have grown to become the largest non-profit development organisation in the world, and our work has empowered millions of people living in poverty to take control of their lives. Reaching an estimated 138 million people, with staff in thousands of offices across 11 countries, as well as affiliate offices in another three, a career at BRAC offers you endless ways to make a change in our world. Social Innovation Lab (SIL) is a cross-disciplinary platform for our staff to learn about best practices in development, generate ideas, experiment, and share knowledge about scalable innovations with the global development community. SIL works as a knowledge and experimentation hub, and has been continuously supporting BRAC for stay ahead of the curve by capitalising on emerging opportunities and catalysing innovation throughout the organisation. We are looking for a Design Lead to be a part of our Social Innovation Lab in solving some of the most challenging problems we are facing right now. You’ll work with a multi-disciplinary team of professionals to improve the quality of life for the world’s poor through human-centred design. You’ll gain inspiration and empathy for the low-income people we seek to serve by conducting field research in Bangladesh and beyond. You’ll transform behavioural insights into new products, services, and experiences that we’ll design, prototype, and test—then help our programmes take these new solutions to millions of people. Your work will include designing a range of products/services for financial inclusion, education, healthcare, legal aid services, solving urban housing problems among others. For this position: craft is a given, leadership experience is a must and passion for fighting global poverty is absolutely critical. Inspire great design and handle multiple projects (and get your hands dirty)
Champion design excellence within teams, illuminating the difference between “good” and “great” work, and inspire teams to get there
Set the creative and strategic direction across a variety of design challenges: interaction, product, space and service design
Conduct design research in low-income communities across Bangladesh and move quickly into prototyping solutions at various levels of fidelity
Develop guideline, tools and techniques to conduct behavioural research and facilitate team to apply the systematic process, i.e. defining problem, field research, ideation, solution design and testing
Create positive environment in the team for innovative design thinking, generating ideas and learning from failures and others success
Create rapid prototypes to validate design concepts with stakeholders and customers
Demonstrate passion for building, prototyping, and continually evolving products/services throughout the product life cycle
Experience planning and hosting collaborative workshops, user research and/or usability testing and conducting comparative/competitive landscape and content audits with the team
Articulate the value of human-centred design through verbal and visual presentation
Probe, assess and evaluate behaviours of targeted groups of people and then translate that knowledge into improving programmes and offerings Guide and mentor others
Instil project teams with the confidence and discipline to explore innovative design solutions
Support designers to infuse their passions into projects and learn new skills
Be collaborative and contribute to healthy team motivation and morale
Contribute to BRAC’s culture of innovation
Educational Requirements:
Masters in Demography, Anthropology, Sociology, Development Study and any other Social Sciences subject from any recognised university
Experience Requirements:
5+ years of professional experience in a design consultancy or equivalent position leading multidisciplinary design teams
Additional Job Requirements:

An obsession with what design and technology can do for people
Experience managing clients and partners—from early stage companies to mature organisations
Solution-focused and medium-agnostic, willing to step out of your core skill set or discipline to find the correct solution to a challenge
Fluency in the human-centred design process and practices from qualitative research and synthesis to ideation, prototyping, and implementation
Willing and able to travel within Bangladesh 30% - 40% of the year
Cultural sensitivity, creativity, and resourcefulness—as comfortable finding your way through a bustling market in Chandpur as you are in a design studio workshop
Age Range: N/A
Salary Range: Negotiable
Other Benefits:
Festival Bonus, Contributory Compulsory Provident Fund, Gratuity, Health and Life Insurance and others
Job Location:
BRAC Head Office
Other Way to Apply:
You may send your updated CV to resume@brac.net mentioning the position name in subject line
Last Apply Date: 20/Dec/2018