Service Centre Manager, Urban Development Programme

Job Description/Responsibilities:

Ensure smooth operation of an One Stop Service Centre (OSSC) and implement field activities of the project by creating a demand generation of the services provide by OSSC among the RMG workers
Identify and select RMG industries, support to sign MoU and prepare the pregnant and lactating mother database of RMG workers and ensure services as per project plan
Organise and facilitate health camps, BRIDGE affiliation meetings to raise awareness on the rights and issues mentioned in the project
Ensure legal aid services, skills training, job placement and financial protection for RMG workers as per project plan within the working area
Manage primary health care centre inside OSSC equipped with modern devices, digital record keeping and reporting, mini store for drugs and commodities etc.
Build strong professional relationship with elected representatives of Municipal/ City Corporation, respective govt. officials, private clinic/ hospitals, pharmaceuticals or healthcare companies, RMG industries, slum owners and dwellers, local leaders and media people
Efficiently manage, monitor field staff and equip them with the necessary knowledge and skill through organise need base training and assist to organise and conduct field level activities as per yearly plan
Prepare monthly, quarterly, and six monthly services and activity implementation targets of the centre and prepare the cost estimation/ budget, report and necessary documents as per need of the project and annual operation plan
Support in baseline and end line data collection, ensure strong coordination with support BRAC programmes
Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action
Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so



Educational Requirements: Masters in any discipline from any recognised university/ institutions with minimum second class/ division or equivalent GPA/ CGPA in all academic examinations


Experience Requirement: Minimum 3 years of relevant experience in national or international development organisation or programme is required. Working with slum dwellers, garments workers and RMG industries is preferable.

Additional Requirements:
Have knowledge on current national and global development trends related to urban poverty and urban development
Understanding of the RMG sector development scenario and challenges in the context of Bangladesh
Have skills on community organising and social mobilisation
Have skills on leadership, people management, decision making and problem solving
Have skills on operational management of projects/ programmes
Excellent skills of communication and presentation, documentation, reporting and facilitation

Age: Maximum 40 years


Salary & Benefits


Other Benefits: Festival Bonus, Contributory Compulsory Provident Fund, Gratuity, Health and Life Insurance and others

Job Location: BRAC Field Office (Savar/ Tongi/ Gazipur)

Last Apply Date: 22/Jul/2019

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Or You may apply through bdjobs.com or send your updated CV to resume@brac.net mentioning the position name in subject line