Career Opportunity

BRAC’s vision is a world free from all forms of exploitation and discrimination where everyone has the opportunity to realise their potential. The organisation was founded in Bangladesh in 1972 and acts as a catalyst, creating opportunities for people to transform their lives. BRAC believes in integrity, inclusiveness, effectiveness, and innovation in all areas of work. BRAC uses an integrated model to change systems of inequity, through social development programmes, humanitarian response, social enterprises, socially responsible investments and a university. It operates in conflict-prone and post-disaster settings in 11 countries across Asia and Africa.

BRAC is a global leader in developing cost-effective, evidence-based programmes, and has been ranked the #1 NGO in the world for the last five years consecutively by NGO Advisor.


The person in this role will provide knowledge, management communications and documentation support to BRAC Humanitarian Programme. He/she will be responsible for ensuring the capturing and promotion of programme’s learnings and creating comprehensive knowledge management and communication architecture on disaster risk reduction, resilience building and humanitarian response. The position will identify and utilize cutting-edge and appropriate communications technologies to ensure research findings are communicated effectively and efficiently.



Manager, Knowledge Management, Documentation and Communication; BRAC Humanitarian Programme

Job Description/Responsibilities:

Knowledge Management

  • Ensure compliance of activities with the programme’s knowledge management and communication strategic framework by following BRAC’s communication guidelines.
  • Identify the knowledge management and communication needs of the programme and develop appropriate tools.
  • Conduct research on programme’s interventions and achievements, and develop strategic documents, publications or other forms of knowledge and communication materials such as reports, learning briefs, updates, newsletters, press releases, advisories, factsheets, presentations, videos, posters, and social media contents.
  • Undertake sporadic field visits to observe programme implementation, liaise closely with target groups and develop impact stories for public dissemination.
  • Assist in conducting advocacy and awareness raising campaigns, events, information dissemination workshops, etc.
  • Take lead in the dissemination of knowledge and communication materials to relevant stakeholders providing a steady flow of news and stories for website/publications, keeping partners aware of the programme’s work.
  • Provide relevant inputs and information to keep the programme’s website and other information portals up-to-date.

Communication, Networking, and Outreach

  • Develop plans for communication and outreach for the programme and expand the programme’s outreach accordingly.
  • Maintain strong liaise and communication with relevant government agencies, development partners, electronic and print media, etc.
  • Establish strategic partnership and networks with knowledge-based organisations and institutions to facilitate access to emerging knowledge, innovations and evidence.
  • Work collaboratively with programmes/departments across the BRAC to increase programme visibility.?Liaise and maintain relationships with BRAC Communication Department to better amplify programme messaging.


  • Coordinate communication activities and events such as workshop, conference, training of the programme, support documentation and develop proceedings, minutes and reports.
  • Maintain the documentation management system and ensure programme’s publications are collected, registered, and shared through online and social media networks.


  • Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment
  • Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action
  • Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so



Educational Requirements:

Bachelors in Mass Communication/ Journalism/ Disaster Management/ Development Studies/ English/ Social Science or any relevant subject from recognised university or institution. Candidates having A and O Levels background will get preference.


Experience Requirement:

Minimum 05 years’ professional experience in planning and executing knowledge management and communication activities. Preferably in disaster management, humanitarian and/or development programmes.

Additional Requirements:

  • Understanding and knowledge of disaster management and humanitarian context.
  • Sound knowledge of the principles of data analysis and relational databases, online data repositories and content management systems.
  • Good understanding of project based impact assessment, outcome based evaluation, database layout and analysis framework development.
  • Able to source information using the web and/or web-based databases.
  • Strong skills in statistical and qualitative data analysis by using SPSS/STATA/Atlas software application.
  • Have ICT skills in PowerPoint, MiniTab, Nvivo, Knowledge Tree etc.
  • Ability to think strategically and carry out assigned tasks independently.
  • Demonstrated ability to work in a team and to develop networks and collaborations accordingly.
  • Strong written and verbal communication skills both in Bengali and English.

Age: N/A


Salary & Benefits


Other Benefits: Festival Bonus, Contributory Compulsory Provident Fund, Gratuity, Health & Life Insurance and others

Job Location: BRAC Head Office

Last Apply Date: 25/Nov/2020

BRAC believes every one of its employees, suppliers, downstream partners, visitors, clients and community including children, youth and vulnerable adults that come into contact regardless of age, race, religion, gender, disability or ethnic origin has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation. We guarantee assessment of candidates with disabilities who meet the essential requirements. We are proud to be an equal opportunity employer and will do everything possible to ensure that those who are suitable to work within our values and beliefs are recruited to work for us. Any personal persuasion will result in disqualification of candidature.

Join the world's biggest family

Or You may apply through careers.brac.net or bdjobs.com or send your updated CV to resume@brac.net mentioning the name of the position “Manager, Knowledge Management, Documentation and Communication” in the subject line.